3 Key Steps Every Small Business Should Follow to Create a Positive Telephone
Experience by Victor Mataraso, M.B.A. Good customer service is not rocket
science
Louis Vuitton Canada. Most
of us know it when we experience it. However, as small business owners, many of
us overlook these fundamental strategies in our own business, often to our
detriment. Here are a few simple ways you can inspire confidence in your callers
when they contact your small business
Louis Vuitton outlet.1) A live,
professional greeting.For all the time, money and effort you spend getting
prospective customers to call your business, it only makes sense to answer the
phone when they call. The statistics on this are clear. Some 75% of first-time
callers to a business will hang-up without leaving a message if greeted by a
voicemail or automated attendant. If you are not personally available to answer
your calls during
...
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